Welcome
Frequently Asked Questions
- ★ Which Fortress alarm system do I have?
- ★ What are the differences between the systems?
- ★ How can I find the user manual for my alarm system?
- ★ How can I upgrade my S02 or GSM system to the Total Security system?
- My alarm system is frequently giving me false alarms. What should I do?
- How can I change the RFID Keypad's passwords?
Total Security Alarm System
General
Frequently Asked Questions
Troubleshooting
GSM Alarm System
General
Frequently Asked Questions
- ★ Why can't my GSM panel make or receive calls or texts?
- Why is my GSM system alarming when I didn't arm it?
- What type of SIM card should I purchase for my GSM system?
- How can I find my GSM panel's IMEI number?
- How can I get better cellular signal to my GSM panel?
- How to change the language settings on the GSM main panel
Troubleshooting
- My GSM main panel is frozen with all / several lights lit up. What should I do?
- My Door/Window Contact Sensor is not working. What should I do?
- My Motion Detectors aren't working. What should I do?
- My motion detectors flash red a lot
- Arming/disarming system over phone doesn't work with MagicJack or other VoIP service
- ▶ [Video] My black wireless siren doesn't work/I have a new black wireless siren
S02 Alarm System
General
- ★ S02 Alarm System User Manual (Updated February 2015) Click the Link below the picture.
- ★ Programming Instructions
- What are Zone Types and how do they work?
- How does the glass break sensor work?
- How to stop system from beeping
- I forgot my password
Frequently Asked Questions
Troubleshooting
Videos
- ★ ▶ All S02 Videos on One Page
- ▶ My black wireless siren doesn't work/I have a new black wireless siren
- ▶ Adding Sensors to System
- ▶ How do I set up an entry delay for my front door?
- ▶ Recording Message
- ▶ Remote Control/Remote Fob
Phone Features (Autodial and Remote Arm/Disarm)
- Does the system call 911?
- The alarm system doesn't call me when the alarm is triggered, why?
- Is a phone line required for operation of the unit?
- Can I use the S02 system with a VoIP (voice over internet) or cable phone service?
- How do I arm or disarm the system by phone?
- How do I stop the system from continuing to call when the alarm is triggered?
Programming Instructions
Total Security
- Door / Window Contact Sensor
- Standard Motion Detector
- Pet-Immune Motion Detector
- Remote Fob
- Panic Button
- Small Indoor Plug-In Siren
S02
- Door / Window Contact Sensor
- Standard Motion Detector
- Pet-Immune Motion Detector
- Remote Fob
- Panic Button
- Indoor / Outdoor Strobe Siren
GSM
- Door / Window Contact Sensor
- Standard Motion Detector
- Pet-Immune Motion Detector
- Remote Fob
- Panic Button
- Indoor / Outdoor Strobe Siren